Free shipping from 99€ and 30-day return policy
All taxes, duties, and import costs included in the price

General information about shipping

From an order value of €99 (within the European Union) or €299 (outside the European Union) there are no shipping costs, regardless of the delivery country. For orders worth less than €99, the shipping costs within Germany are €8.90, within the European Union €19.90 and outside the European Union €80. The destination is always decisive, not the customer's billing address. You will be informed about the expected amount directly with the product or in the shopping cart.

Note: The price includes all taxes, customs duties and import costs, regardless of the delivery country!

Note for customers from Switzerland: Of course you are welcome to place your order with us without VAT. In this case, you would only have to bear any import costs yourself and pay the Swiss VAT. Please contact us by email at info@iotavx.com.

Note for business customers from the EU: Of course, you are welcome to place your order with us as an intra-community delivery without VAT. Please order from us by email to info@iotavx.com and provide your company name and VAT ID.

Payment Methods

Advance payment / bank transfer

If you choose the advance payment method, you will find our bank details in the order confirmation, which you will receive by email after placing your order. Please be sure to include your order number in the intended purpose of the transfer so that we can allocate the payment! The invoice amount must be transferred to our account within 14 days. If payment is not made on time, we are entitled to withdraw from the contract.

Note on shipping:
Shipping will take place within 24 hours of receipt of payment.

Purchase on account

You can conveniently pay by invoice in our online shop. After the ordering process, you will receive the bank details and the intended use by email as well as on the invoice that you receive when the goods are shipped.

Please only transfer to the account mentioned and please indicate the intended purpose correctly so that the payments can be allocated.

If you decide to purchase on account, your data (this means all data that can be related to you personally, e.g. your name and contact details) could be sent to Creditreform Boniversum GmbH, Hammfelddamm 13, 41460 Neuss, for a credit check be passed on. If this check does not produce the desired result, for example because the data cannot be clearly assigned, we will automatically offer you other available payment methods. The information in accordance with Article 14 of the EU General Data Protection Regulation on the data processing taking place at Creditreform Boniversum GmbH can be found here: www.boniversum.de/EU-DSGVO

In the case of returns, the corresponding amount will be credited to the bank account from which you made the transfer.

Credit card

You can pay conveniently and securely with your credit card in our online shop. We accept the following credit cards: VISA and MasterCard. During the purchase process, please select the appropriate card and enter the required data in the fields provided.

The credit card details are transmitted encrypted via SSL. You can recognize this by the “https” in the address bar in your browser on the payment pages. This means that your purchase with us by credit card is very safe.

To increase the security of credit card payments, the 3D-Secure credit card security process is used. This process is called Verified by VISA for VISA cards and MasterCard Secure Code for MasterCard cards. If your credit card is 3D Secure-enabled, you will automatically be redirected to your bank's website. There you can confirm the transaction by entering your personal SecureCode and your password. If you have not yet registered your credit card for the 3D Secure process, you can do this as part of the payment process. After 3D Secure authentication you will automatically be redirected to the shop.

In the case of returns, the corresponding amount will be credited to the credit card charged.

SEPA direct debit

You can also conveniently make your purchases by direct debit. If you choose direct debit as your payment method, you will be asked for your bank details. By confirming your order, you issue a direct debit mandate that authorizes the collection of the purchase amount.

If you decide to use direct debit, your data (this means personal data and therefore the information that can be related to you personally, e.g. your name and contact details) could be sent to Creditreform Boniversum GmbH, Hammfelddamm 13, 41460 Neuss, be passed on for credit checks. If this check does not produce the desired result, for example because the data cannot be clearly assigned, we will automatically offer you other available payment methods. The information in accordance with Article 14 of the EU General Data Protection Regulation on the data processing taking place at Creditreform Boniversum GmbH can be found here: www.boniversum.de/EU-DSGVO

In the case of returns, we will transfer the credit amount to the bank account you specified at the time of purchase.

PayPal

What is PayPal? PayPal is the online payment service that allows you to pay securely, easily and quickly in online shops - and it's free.

Secure: Your bank or credit card details are only stored with PayPal. Therefore, they are not sent again over the Internet every time you make an online purchase.

Simple: you pay with two clicks. Because you access the bank or credit card details stored with PayPal instead of re-entering them with each purchase. PayPal payments arrive quickly. Our shop does not store card information!

This payment method is possible when purchasing online in the web shop. Further information in the ordering process.

Finanzierung (easyCredit Ratenkauf)

In collaboration with the online service provider TeamBank AG Nürnberg, Beuthener Straße 25, 90471 Nuremberg, Germany, we offer you the option of purchasing in installments. The prerequisite is a successful address and credit check. In addition to our general terms and conditions, the general terms and conditions and data protection declaration of TeamBank AG Nürnberg, Beuthener Straße 25, 90471 Nuremberg, Germany apply to payment processing. With ratenkauf by easyCredit you benefit from convenient and fair installment payments in multiple ways. Without any hidden costs, fees or annoying paperwork. If you want to pay back more quickly later or take a break from paying - this is also very easy and flexible. installment purchase by easyCredit at a glance:

Order value: 200 to 10,000 euros
Minimum rate: 20 euros
Terms: 6 to 60 months
PostIdent: Not necessary! All necessary information is recorded directly online when ordering.

Refund: First you receive your order and then you can decide at your leisure. You pay the first installment no earlier than 30 days after delivery. You will receive your detailed installment plan by email. Early repayments and payment breaks are possible free of charge.

Pick up in store (75239 Eisingen, Germany)

The shipping method pickup in 75239 Eisingen can be chosen in order to reserve goods online and then pick them up from our store in Eisingen and pay on site. Payment is made either in cash or by EC card. Please make an appointment to pick up the goods by phone (+49 7232 3640155) or email (info@iotavx.com).